Who we are
Ebooks.exlo.no is an independent digital eBook marketplace. We are committed to protecting your privacy and ensuring transparency about how we collect and use your data when you purchase or download eBooks from our site.
Comments
If you leave comments on our product pages or reviews, we collect your name, email address, IP address, and browser information. This helps us manage comments, prevent spam, and build a community around our eBook offerings.
An anonymized hash of your email address may be sent to Gravatar to retrieve your profile picture. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Your profile picture will be visible with your comment on the site.
Media
If you upload cover images, artwork, or media to our site, avoid uploading files with embedded location data (EXIF data). Visitors can potentially extract metadata from any media you upload, so please review your files before submitting them.
Cookies
We use cookies to enhance your shopping experience and remember your preferences. When you leave a comment, you can opt-in to save your details in a cookie that lasts for one year so you don’t need to re-enter them.
A temporary cookie is set when you visit our login page to verify your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in to your account, we set cookies to maintain your session and save your display preferences. Login cookies last for two days, and screen preference cookies last for one year. If you select “Remember Me”, your login persists for two weeks. These cookies are removed when you log out.
Additional cookies may be set when you purchase an eBook to track transaction details and delivery status. These expire after 90 days.
Embedded content from other websites
Our eBook descriptions and promotional content may include embedded material such as previews, sample chapters, images, or third-party payment processing. This embedded content behaves as if you visited those external websites directly.
These third-party services may collect data about you, use their own cookies, implement tracking mechanisms, and monitor your interaction with their content. If you’re logged into those services, they may link this activity to your account with them.
Who we share your data with
Your email address and purchase information may be shared with payment processors to complete transactions securely. Your delivery information is shared with our eBook distribution system to ensure you receive download links. We do not share your data for marketing purposes with third parties without your explicit consent. If you request a password reset, your IP address will be included in the reset email for security verification.
How long we retain your data
Comments and their associated data are retained indefinitely, allowing us to recognize and automatically approve follow-up comments from trusted users.
Purchase records and transaction data are retained for accounting, tax, and dispute resolution purposes for a minimum of 7 years as required by law. Your account profile and personal information can be viewed, edited, or deleted by you at any time, except your username cannot be changed. Site administrators retain the ability to view and manage user account information as needed.
What rights you have over your data
You have the right to request an exported copy of all personal data we hold about you, including any information you’ve provided during account creation, purchases, or comments. You can also request that we erase your personal data, though this does not include information we are legally required to retain for accounting, tax, administrative, legal, or security purposes. To exercise these rights, contact us with your request.
Where your data is sent
Comments are checked through automated spam detection services. Payment information is transmitted securely to PCI-compliant payment processors. Your personal data may be stored on servers hosted by our web hosting provider. All data transfers are encrypted using industry-standard SSL/TLS protocols to protect your information during transmission.